First Transit is a leading provider of passenger transportation contract and management services in the United States, providing operation, management and consulting for 235 locations in 41 US states and Puerto Rico for transit authorities, state departments of transportation, federal agencies, municipal organizations, and private companies; our 15,500 dedicated transit professionals operate and maintain over 7,100 vehicles that cover more than 260 million annual fleet miles. First Transit carries around 160 million passengers each year.
First Transit has over 51 years of experience in fixed-route, paratransit, and shuttle services at the national and local level including brokerage call centers, on-demand response, inmate transportation, taxi service for airports and universities, and much more. We have expertise with all major dispatch, reservations and scheduling software programs. Our customer systems are connected by an interactive bulletin board that facilitates sharing best practices information and quick responses to requests and comments, creating First Transit's Power of a Network.
First Transit truly serves as a partner to our customer systems. We work closely with our customers to implement innovative transportation solutions while maintaining the delicate balance of safety, quality and cost savings. Our safety performance exceeds the national industry average. We gain a comprehensive understanding of transportation agencies' specific issues. A customer support staff of over 30 transit professionals lends their expertise to our customer systems, including experienced management teams and regional oversight working with employees to facilitate a positive and productive work environment. Our customers have made us first and our performance keeps us first.
