Based in Seven Street, York Road, Malton, Ray Chapman Motors is a very well established family business which goes back to 1968. (One of the longest serving Volvo dealers' nationally).
Dealership Trust is probably one of the most important factors when buying a car. We have been selling Volvos within the family for over 30 years and have many customers who come back year after year to change their cars. We must thank our extremely loyal customers but we realise we can't stand still in terms of the service we offer.
Our investment in facilities, systems, training and people is ongoing in order to keep in front of our competitors. Our customers trust our skilled customer facing members of staff to advise them correctly on any aspect relating to their motoring requirements.
The trust is because time after time we do what we say we will do, we treat people as individuals and at all times try to exceed customer expectations.
Our byword from day one was "Customer satisfaction", this has never changed and still proves to be what drives our business forward. We believe excellent customer satisfaction to be the foundation which helps motivate our entire 55 work force who are extremely loyal and dedicated.
