At Options Unlimited, we help people across the country better understand their medical choices, evaluate care options, and find solutions in tough situations that evolve suddenly or continue over a number of years. Our medically trained professionals work with you, your physician(s), employer, and insurer to make sure your treatment is appropriate and that it progresses as it should.
You might talk to one of our nurses on the phone about a hospital admission or an anticipated birth. In complex cases such as cancer, cardiovascular disease, AIDS, a stroke, transplant, head or spinal cord injury, or high-risk pregnancy, one of our case managers will arrange to meet with you personally to help coordinate care for you or someone else covered by your health plan.
You don't pay for our case management services; they are offered as part of your health care plan. Our services are voluntary. We help you get the best, most appropriate, and cost-effective care, but you do not have to use us. Most important, we keep all personal information about you and your health strictly confidential.
As patient advocates, we focus on each individual case to explain your diagnosis and what it means for today and tomorrow. We take the lingo out of insurance plans and forms, arrange for home-care services, locate alternate treatment facilities or rehabilitation services,we even help sort out your medications (or the bills!). The one thing we don't do is provide hands-on care. We don't take the place of your physician, nurse, or physical therapist; we work as partners with these care providers, making sure you and your family members get the help you need when you need it.
