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Integrated voice

ISYS Canada Inc

  • 12/8/2013
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Commsworld Ltd

  • 12/8/2013
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Halex Technology Consulting Inc.

http://www.halex.com

Halex offers the following development expertise: Source code - Java, C++, C#, .Net and ASP Database - SQL, DB2 and Oracle IVR - Contarra, Envox, Cool IVR, Intel CT-ADE, Elix and conversion services between platforms Wireless - WML, WAP, special integration for hand-held PDAs WWW - Design, multimedia, interactive elements, "on-the-fly" content management and secure administrative processes Our Professional Services team will assist you in the following areas: Review of program objectives Consultation on program & script design Call flow analysis to maximize caller acceptance Data acquisition and processing methodology Reporting methodology From beginning to completion, Halex's Development and Implementation team ensures that you receive the best value by providing: Fully customized IVR application development Database development (when required) Customized reporting development Professional voice recordings Telecom facilities provisioning and management Application testing and troubleshooting Hosted Services With a telecom and internet N+1 infrastructure located in Canada's major telco hotel (151 Front Street - Toronto), Halex offers reliable and affordable hosting services for a number of its custom-developed client applications as well as a suite of Halex developed applications without the capital expense of on-site equipment and installation. By delivering a Hosted & Managed solution we ensure that your callers have 24/7 access to your applications, and provide you with real-time access to your information.

  • 12/8/2013
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RNet Communications

http://www.rnetinc.com

RNet provides a multi-layered, single-source solution for voice, data, TV and infrastructure needs. RNet's private network extends from southern Indiana to Chicago, guaranteeing fast and reliable Internet access for data and voice traffic. RNet's state-of-the-art control room allows monitoring of clients' Network, Data, TV, and Phone service 24/7/365. RNet staff will know before the customer if there is any trouble. RNet technicians are fully trained and equipped to handle any emergency. In February 1997, what was then called Reliable Net Internet Service Provider went online serving 110 dialup customers. Headquartered in Martinsville, Indiana, the small town business with worldwide vision since has grown to include locations across the state, including Indianapolis, Columbus, Mooresville, Washington, and Spencer. Current customers include more than 4,000 dialup and wireless users, both residential and business. In 2005, 1,000 multi-family units were added with another 2,000 planned for installation in 2006. This has expanded the service area in Indiana to include Lafayette, Bloomington, and Anderson plus Chicago, Illinois and Springfield, Missouri. In December 2000, RNet Communications applied for and received a certificate of territorial authority (CTA) for the state of Indiana from the Indiana Utility Regulatory Commission (IURC) and became a competitive local exchange carrier (CLEC) providing voice and data services. This allows RNet Communications to create custom telecommunications solutions for each customer. With the flexibility to utilize the best technology and equipment specific to a property's needs, the results are cost-savings for owners and long-term satisfaction. RNet Communications stands ready and able to meet any need that your business might have and do it in a timely manner. We look forward to helping you with any projects that you might have and building a relationship of trust and professionalism.

  • 12/8/2013
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Ecomm Inc

http://www.ask-ecomm.com

Ecomm has evolved out of a need for small to medium-sized businesses to compete with their larger counterparts. We've grown with the telecommunications industry, and we're passing along what we've learned in the process to our customers. The result is a more level playing field for you. We serve as your single source, communications solution provider - capable of giving you the latest in computer and telephone integration tools. We deliver voice, data and video convergence designed to "connect your world" through telephony, video, NetSolutions, applications and healthcare products and services.

  • 12/8/2013
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Morgan Birge & Associates Inc

http://www.morganbirge.com

Morgan Birgé & Associates*(see footnote below) (MB&A) delivers integrated voice, data, and phone & computer networking solutions to businesses through a consultative approach. We help our customers understand the many communications and information technology service options available to them, and then guide them in choosing and implementing the solution that best meets their needs. MB&A also provides the nation's most comprehensive and affordable telephone maintenance and computer network and IT maintenance solutions. With MB&A, you will have a team of communications and IT professionals who will be there day in and day out, ensuring that your systems are up, running, and working for you. Since 1993, MB&A has been Headquartered downtown, in the heart Chicago, IL. MB&A works with clients nationwide, ranging from Fortune 500 corporations to small businesses, to Hospitals and other mission critical environments, to provide custom tailored phone system and computer network maintenance solutions. At MB&A we offer the scalability, expertise, and security of a large company without ever sacrificing the superior customer service and personal contact of a small company. Contact MB&A to learn more about how we can work for your business by calling toll free (866) 692-4948 or (312) 670-0000. Or click here to see our solutions for phones, phone systems, and phone maintenance. Or click here to learn about our Computer networking and IT services. *As a sidenote, we are often asked "Where did the name Morgan Birge come from?" Actually, it's Morgan Birgé (and Birgé is pronounced BUR,-zhay) and like Goldman Sachs our name is simply comprised of the two last names of the founders of the company, Janet Morgan and Melvin Birgé.

  • 12/8/2013
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Zeracom

http://www.zeracom.com

Zeracom provides service for all major telephone systems. Parts are stocked and maintenance is performed on all major legacy telephone systems. The highly skilled Zeracom technical staff provides 24 x 7 service for complete customer satisfaction. Zeracom provides structured cabling and paging system installation from one to a thousand cable drops. Our infrastructure services include design, installation, certification and project management. The Zeracom "Signature Series", features unsurpassed workmanship while providing the industries' best warranties. Zeracom continually strives to build confidence and earn trust while providing a single-point of accountability for implementing and maintaining simple or complex business communication systems. Our mission is to honor God as we serve our customers by building long-term relationships based upon trust, integrity, teamwork, and excellence. We will strive to help our clients achieve success by providing premier communication solutions and unparalleled customer service. Through our commitment to unparalleled customer service, strategic planning and marketing, Zeracom will achieve exponential growth and be recognized as the premier business communications provider.

  • 12/8/2013
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WowRing , Inc.

http://www.wowring.com

Founded in 1999, WowRing.com is a leading provider of integrated Voice over Internet Protocol (VoIP) telephony services, VoIP products, hosted VoIP solutions, and infrastructure. WowRing.com offers high quality Internet telephony solutions that are viable and cost-effective alternatives to traditional telephone services. Supporting hundreds of thousands of active users around the world, WowRing.com serves customers through its two primary distribution channels: the Service Provider / Reseller channel and the direct-to-consumer channel. WowRing.com advanced VoIP solutions offer service providers and resellers a full spectrum of private label VoIP products and services (including PC to Phone and Broadband VoIP Phone) as well as a back-office suite of services. Utilizing advanced Session Initiation Protocol (SIP) technology, WowRing.com provides all the components to support a complete VoIP service deployment including; project planning and implementation, network management, soft switch applications, a variety of VoIP hardware devices, service management tools and a full suite of back office services. The back office suite includes billing, e-commerce and fraud management, provisioning and configuration, web applications, Customer Premise Equipment (CPE) and more. WowRing.com's Consumer Group consists of the award-winning WowConnect direct-to-consumer offering.

  • 12/8/2013
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Voicesoft , Inc.

http://www.voicesoft.com

Voicesoft is the leading provider of packaged, integrated voice and web-driven self-service scheduling software solutions. Our subscribers use Voicesoft's hosted VoIP technologies to provide a high level of service to their customers by enabling them to schedule events, activities, appointments, reservations or otherwise interact with their business using the customers preferred method of communication at their convenience. This enables our subscribers to provide a high quality of customer service with greater efficiency at a low cost. Voicesoft is a privately held, venture backed company. Please visit us at www.voicesoft.com.

  • 12/8/2013
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General Telephone & Telegraph

http://www.gttelegraph.net

General Telephone & Telegraph is a Telecommunications Solutions Provider. We work with companies to make sure that they have the best telecommunications systems that they need to operate their business effectively for both their employees and their customers. These services can range from providing straight forward cheap telephone calls through to more complex Voice over Internet Protocol integrated phone systems or international wholesale call delivery service. We pride ourselves in being quick, efficient, effective and in delivering excellent value. We maximise our technical expertise, business knowledge, industry insight and our close ties to our visionary product development environment help our customers maximise their bottom line. We are dedicated to bringing new technology to our customers in simple and easy to understand language.

  • 12/8/2013
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ONI plc

http://www.oni.co.uk

ONI is a focused convergence solutions provider based in the UK providing integrated voice, data and video solutions utilising best-of-breed technology and products. ONI has extensive experience in the design and implementation of local and wide area networks, and more complex IP solutions which increase business efficiency and improve customer service whilst reducing costs. ONI is a Cisco Gold Certified Partner and has IP Communications specialised status, both of which are recognition of our high standard of networking competency, service, and support and customer satisfaction. As a BT partner we provision Wide area bandwidth for our customers from simple call minutes at competitive rates, to LAN Extension, IP Clear and MPLS solutions. In recognising that the true value of any solution is the ability to deliver business critical information to the desktop, ONI has its own in-house development team and works closely with Cisco's accredited ECO partners, to develop applications which integrate powerful business applications and provide a strong return on investment. With a focus on providing excellent customer service and ongoing support, ONI has invested heavily in a support system to support our customer's UK and global networks, whilst retaining the ability to be dynamic and adaptive. To complete the end-to-end solution, ONI has the capability to implement Brand-Rex Fibre, CAT6 and CAT5e networking solutions. By working with our customers to understand their business challenges, we have built up a customer base which encompasses many blue-chip organisations. Sightsavers, Charles Stanley, GFI, DHL, Games Workshop, Moss Pharmacy, Pertemps, Vosper Thorneycroft, Swaythling Housing Association, London Borough of Newham, and London Borough of Hounslow are just some of the customers who have benefited from this consultative approach. ONI is based in Luton Beds and is one of only a few IT companies who have the luxury of owning their own HQ, providing us with the stability to ensure that we continue to offer the high levels of service, on a long-term basis to the many organisations that have chosen ONI as their preferred technology partner.

  • 12/8/2013
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Telovations , Inc.

http://www.telovations.com

Telovations is a new local telephone company providing business customers with a complete communications solution. Our service provides small to medium size business customers with a complete end-to-end voice communication solution. Today, business customers have three vendors to deal with; the telephone company, the bandwidth provider and the equipment provider. At Telovations, every customer benefits from our reliable Cisco Powered Network, a managed T1 broadband connection and all the equipment, including the phones in their monthly telephone service bill. This bold and innovative approach has significantly changed the way businesses purchase their communication services. Become a part of the team and help us Innovate the way Businesses Communicate. Currently, we are seeking an individual that is looking for a professional position working in our Field Operations department within the Jacksonville area. The successful candidate will install and support Telovations' customers after the sale is made. We will provide you with extensive training, great support, and the tools you need to be successful.

  • 12/8/2013
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Optisphere Networks Inc.

http://www.optisphere.com

Networks, Inc., the Siemens optical company, provides Terabit optical solutions for transport, routing and bandwidth optimization in Long Haul and Ultra Long Haul networks to help carriers increase services, generate revenues and reduce operating costs. Formed in 2000 to focus exclusively on the optical networking industry, Optisphere blends the agility of an entrepreneurial startup with the deep resources of Siemens, a global powerhouse with a broad range of networking products, established and well-proven research and development expertise, services readiness, and significant financial strength. This allows us to be highly responsive and focused on building and sustaining strategic, long-term partnership with our customers. Tactically, Optisphere differentiates from our competitors through our application of advanced technologies to create innovative total network solutions that enable carriers to maximize network investment and can be deployed quickly to generate new revenue. In support of our customers' need to effectively manage capital expenses, Optisphere has developed a revolutionary optical networking solution that closely aligns with carriers' network and traffic behavior, and simplifies operations and network management. This solution addresses the highest cost elements in the network, specifically transponders and regenerators. As part of our "Transparent Network Solution", we have built products that offer a combination of a superior span performance system and fully flexible Optical Add Drop Multiplexers (OADMs) in the nodes of the core network that will enable us to take advantage of the large amount of pass-through traffic (i.e. express traffic) in the core. This allows us to configure optical networks with fewer regenerators and avoid deploying complex and costly switch matrices. This solution meets carriers' network requirements to simplify the operations and provisioning of network elements, reduce risks associated with deploying large switch matrices, and significantly reduce the costs associated with O/E/O as well as line costs. It is this seamless combination of grooming devices at the edge of the core/backbone network and an integrated OADM and high performance DWDM transport system that forms the networking platform of Optisphere's Transparent Network Solution Optisphere's optical products are integrated into one common network platform that can be applied to Long Haul, Ultra Long Haul, Bandwidth Optimization and Network Management applications. Within each application, our products form solutions that address the unique requirements associated with the specific application. Our equipment is modular and scalable to cost-effectively support growing networks. Plus, our technology is designed around a small footprint that uses significantly less power and floor space than existing equipment. Key elements of our end-to-end portfolio include: Multi-Haul DWDM Solution: Optisphere's unique Multi-Haul DWDM transmission solution enables carriers to transport 2.5, 10 Gbps and 40 Gbps optical bit-rates on the same fiber on a route-specific basis, thus reducing the need for multiple, single-application DWDM systems. This is accomplished using sophisticated transponders and multiplexing transponders that support multiple vendor and service types. This approach results in tremendous cost savings and investment protection, enabling carriers to reduce the number of vendors in the network and realize significant savings in capital spending, operations, training, sparing, provisioning and floor space. Our Multiwavelength Transport System (MTS) is the ultimate transport solution. A modular, DWDM ultra-high capacity Long Haul and Ultra Long Haul transport system, MTS can handle all types of long-distance traffic on a single platform -- up to 160 wavelengths at 10 Gbps. Our MTS C Band application delivers longer span performance with fewer regenerators and can grow to 160 channels. An 80-wavelength 40 Gbps system, scheduled for 2002 will allow carriers to cost-effectively address their long-term, optical transport needs. The MTS Multi-Haul platform is highly scalable to allow for incremental network and investment growth. This offers carriers even more value from an already modular and flexible platform and provides them with a way to extract more performance from their existing network. Ultra Long Haul Capabilities: Our Multi-Haul DWDM solution also provides true Ultra Long Haul capabilities. The MTS platform supports extremely long span performance, which reduces the number of regenerators required in the network. It also supports more spans before needing a regen site. Moreover, the MTS Multi-Haul platform can be easily upgraded to support even longer spans. It is a single platform that gives carriers' the capability to maximize their DWDM network investment while cost effectively managing Ultra Long Haul growth. TransPlan Network Planning Tool: A PC-based route-planning tool designed specifically for the MTS. TransPlan features a GUI that simplifies network planning, design, engineering, and cost analysis. TransPlan enables the quick and accurate modeling of the placement of network components, speeding route design while reducing manpower expenses. Optical Channel Unit (OCU): The OCU houses multiple types of transponders, multiplexers and regenerators integral to the MTS. These components can operate in a plug and play mode due to the OCU's unique design where no traffic appears on the backplane. This allows for any card with any bandwidth to reside in any slot. The OCU provides 2.5 Gbps, 10 Gbps and 40 Gbps multiplexing capabilities with 3R regeneration and protection switching all on a single shelf. It also supports a variety of Optical Channel Protection strategies including 1:n protection. Managed Optical Distribution Frame (MODIF): A unique approach that combines the integration of a Graphical User Interface (GUI) software with the optical patch panel to automate the implementation and management of optical patch panels and provisioning of circuits. Flow-through provisioning via TNMS ensures that accurate records of all connections are maintained and updated as required. As part of the Transparent Optical Networking strategy, MODIF supports wavelength provisioning and intelligent connection management. This intelligent SW-controlled patch panel is used at all nodes, allowing remote visibility and management of all network-connections. It also supports fast and intelligent delivery of lambda services. MODIF keeps track of used / available / remaining capacity and can trigger user-selectable threshold-based "add-capacity" message. Bandwidth Optimization: Optisphere is addressing the need for optimizing existing network capacity with unique solutions. Optisphere's TEX solution enables carriers to extract more value from their existing DWDM networks by gaining more bandwidth over the same network. TEX – which stands for Ten-Gigabit Multiplexer – enables carriers to multiplex four 2.5 Gbps signals into a 10 Gbps signal and hand off the signal into existing equipment. Carriers can maximize DWDM channels and expand network capacity at a very low cost. Our FOX solution is a 40 Gbps multiplexing transponder that enables carriers to multiplex four 10 Gbps signals onto a 40 Gbps signal using a single card. FOX expands network capacity to 40 Gbps without costly upgrades. Both TEX and FOX can interoperate with existing network infrastructure and provide cost effective alternatives to infrastructure expansions. Network Management: TNMS, our comprehensive sixth generation network management solution provides complete operations support for all Optisphere products. TNMS combines network and element management, and enables the comprehensive display, configuration, and monitoring of the entire transport network. Using CORBA-based interfaces, the TNMS system integrates seamlessly with other manufacturers' systems. Superior product design adds up to an excellent return on investment throughout the life cycle of Optisphere's products. Our total front accessibility enables Back-to-Back installation in crowded Central Offices and Huts, and also means lower Power Consumption. And our high channel count and low cost-per-channel deliver outstanding cost savings. Plus, we offer the longest distances of any DWDM product on the market, and we are 40G-capable today. As requirements for increased bandwidth and faster speeds push the limits of technology, Optisphere will deliver economical solutions that optimize the potential of existing networks while providing increased revenue opportunities. Optical networks from Siemens and Optisphere are already installed in over 90 countries – more than any other manufacturer. Specifically, our deployed systems include: Synchronous Multiplexer 113,285 Synchronous Cross-Connect 779 DWDM Systems 2,519 Network Management 1,128 TOTAL World Systems 117,711

  • 12/8/2013
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Evoxus Ltd

http://www.evoxus.com

Evoxus designs, builds, operates, monitors and maintains a broad range of simple through to complex voice, data and IT communications products and services. These are provided directly (and indirectly through selected channel partners) to business customers; large multi sited corporations, small and medium enterprises, home workers and residential consumers. Increasingly, due to the complexities of achieving successful voice-data convergence - seamlessly integrating legacy networks with customer owned equipment whilst maintaining business continuity and minimizing capital expenditure - our customers opt for Evoxus to provide its portfolio of products and services within a comprehensive Managed Services contract. Our principal activities are grouped within six product families: Calls and Lines IP Services Broadband Customer Premise Equipment Managed Services Mobile Services Products and services provided include: Analogue and Digital Lines (ISDN 2 & 30) Ethernet derived Analogue and Digital lines Competitive call tariffs with sophisticated on line billing and analysis tools Inbound 0800, 0845, 0870 and 0900 High speed access to WWW Private broadband branch networks Very high speed wide area networks (WAN's) Security Legacy PBX maintenance New provide IP PBX's Hosted IP PBX Complex call centre platforms Mobile handsets and airtime including PDA's Push to talk and presence Private secure network design, build, operation, monitoring and maintenance IT communications services outsourcing.

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AumTech Inc

http://www.aumtechinc.com

Since 1988, Aumtech has specialized in providing seamless connectivity and information exchange between diverse networks and devices. From our origins as a developer of Information Services Platform software for AT&T, we have evolved into a leading Automatic Speech Recognition (ASR) systems provider for large enterprises and global carriers, including customers such as Jet Blue, Global Crossing, and Glenayre. Our products and services answer the need for accurate and efficient automated information exchange that elevates the end-user experience and enhances the customer relationship. Aumtech Interactive Voice Response (IVR) solutions are actively deployed in more than 11 countries on the VoiceXML-based Carrier Grade Advanced Telephony Environment (CGATE) Portal. CGATE, serving more than 50,000 ports, including 9,000 using Session Initiation Protocol (SIP), is deployed in two of the largest IVR installations in North America and Europe. By deploying CGATE Portal and turnkey applications such as Enhanced Self-Service (ESS) Application Suite, carriers and enterprises can customize ASR-enabled systems and rapidly deploy them in a reliable and scalable environment. CGATE is compatible with carrier-grade PSTN and networks running Voice over IP (VoIP). From automated web agents to messaging to the fully featured Enhanced Self-Service Application Suite, our products are backed by a range of professional services that reduce development, deployment, and system ownership costs and increase return on investment. In addition, web developers can leverage their knowledge of existing web application development technologies and techniques to rapidly develop voice-enabled services using VoiceXML.

  • 12/8/2013
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