Dermer Pharmacy & Surgical is a full service retail pharmacy and surgical supply store. We have been providing our community with great service and reliability for over 60 years. In addition to our full service pharmacy, we have Brooklyn's largest showroom for scooters, power wheelchairs, seatlift chairs, stairlifts and bathroom safety. Dermer Pharmacy also specializes in mastectomy products, supports and braces, compression hosiery and diabetic supplies. We are a Medicare & Medicaid participant as well as many private insurances and workers compensation. We have a fully trained staff of Certified fitters, Pedorthists and technicians who will assist you to ensure that you are fitted properly and are instructed on how to use the item. Our experienced sales staff can demonstrate and recommend the right products for your needs. Our goal is to provide the finest-quality products and services to clients, and to do this more efficiently and economically than our competitors.
http://www.nationaldirectnow.com
National Direct Home Pharmacy is a South Carolina based corporation that originally commenced operations as a diabetic and respiratory supply company. Through constant communication with our patient population, the company has recognized the need to provide a more convenient and efficient method of getting prescriptions to patients throughout South Carolina and various regions of the United States. Responding to patient needs, the mail order pharmacy was established and has rapidly grown to become one of South Carolina's leading and premier community pharmacies providing direct mail delivery of prescription medications and drugs to patients anywhere in the state of South Carolina, with a specific emphasis in Medicaid, Medicare, third party HMO's, indigent and homeless populations. Additionally, we offer Medicaid rates to uninsured patients through credit and debit card purchasing. The company is also one of the state's leaders in diabetes testing supply distribution. Headquartered in Columbia, South Carolina, National Direct works from a state of the art service facility. We recognize the need for more than product access, therefore we also offer a tremendous customer care program through our professional sales and service unit, which includes statewide field representatives, a dedicated inside customer service program and an executive national sales & service team. Responsiveness to patient needs is not just a feature at National Direct - it is a commitment. We provide the patient population of South Carolina and various regions of the United States with a rare combination of services through our Home Pharmacy and our Diabetic Supply divisions. We have the capacity to place representatives in your facilities on designated days to meet with patients, commence medical supply and home delivery of prescription drugs on demand, and to make access to services and education more coordinated. In the case of this specific scope of work, we will identify our service model for our Medication & Education Process Centers, which we utilize in our Contract Pharmacy Service for 340B Drug Discount Programs. In this model, a professional medication processing representative or, in some locations, a registered or certified pharmacy technician will be assigned to each of the appropriate locations. Our project operations are supported by a very well staffed and professionally trained pharmacy team, comprised of a select group of professional pharmacists and certified/registered pharmacy technicians. These professionals operate each day with one mission - to provide fast, accurate and cost effective service to our entire patient and healthcare network. The Customer Service is comprised of highly trained and motivated personnel who work to promptly process all new patients and continually monitor established patients in order to allow fast response to their medical supply and prescription needs. Working hand in hand, our staff members work directly with care providers and patients to assure that all documentation that is necessary to properly complete service transactions are requested and obtained in a timely manner. The Customer Care Department is comprised of knowledgeable customer service representatives who receive communications from patients, and generate calls to patients, in order to efficiently handle any needs that our patient population may require regarding our services, prescriptions and supplies as well as to obtain quality assurances for the company's senior management. With use of electronic internal systems, the Shipping Department is able to promptly identify new and existing customers within our system and submit those shipments on a timely basis. Trained technicians, who also utilize the electronic shipping process to extend verification of mail order prescription following dispensing, handle the Pharmacy Shipping process. The company's outside sales and service teams are the extension of the company's management. They are responsible for revealing the mission of the company to offer affordable, accessible, reliable and professional products and services to the entire healthcare community with a specific emphasis in the South Carolina healthcare community. Their dual role in sales and service allow them to be utilized in both business development and customer relations. They are trained and empowered to extend resolutions to field and operational situations when necessary. National Direct takes pride in providing prompt, reliable, professional and affordable services to the markets it serves.
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