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Complaint

Department of Transportation

http://www.dot.gov

The Department of Transportation (DOT) regulates shippers and carriers of nuclear waste as well as the conditions of transport, such as routing, tie-downs, vehicle requirements, handling and storage. If waste transportation to Yucca Mountain is authorized, DOT must ensure that waste carriers comply with routing regulations and guidelines. Radioactive waste carriers must be trained to tackle a variety of transport conditions and situations which include rough terrain and severe weather conditions. Drivers must complete a First Responders Course to help them prepare for the prevention and response to any possible incident.

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Office of the Police Complaint Commissioner

http://www.opcc.bc.ca

The Office of the Police Complaint Commissioner is an independent agency established under the Police Act to ensure that complaints against municipal police in British Columbia are handled fairly and impartially. There are 12 municipal police departments and three First Nation police services in British Columbia: Abbotsford Police Department New Westminster Police Service Central Saanich Police Department Port Moody Police Department Dididat First Nations Public Safety & Police Service Saanich Police Department Delta Police Department Stl'atl'imx Tribal Police Service Esquimalt Police Department Vancouver Police Department Kitasoo Xiaxas Public Safety Department Victoria Police Department Oak Bay Police Department West Vancouver Police Department Nelson City Police Department Complaints concerning any one of the 12 departments and the Stl'at'lmx Tribal Police Service, or complaints about the policies of a department, fall under the mandate of the Office of the Police Complaint Commissioner. Complaints regarding special provincial constables of the Dididat First Nations Public Safety and Police Service and the Kitasoo Xiaxas Public Safety Department are subject to the Special Constable Complaint Procedure Regulation. The Director of Police Services Division of the Ministry of Attorney General has delegated that authority under the Regulation to the Police Complaint Commissioner. The Office of the Police Complaint Commissioner provides an accessible way for the public to complain to an independent body about the conduct of any municipal police officer. The Office is established to ensure that the complaint process is conducted with impartiality and fairness, both to members of the public and to members of the municipal police forces.

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Military Police Complaints Commission

http://www.mpcc-cppm.gc.ca

The Military Police Complaints Commission continually strives to improve the efficiency and effectiveness of its operations and to rationalize costs related to the agency's performance. The Commission's operating budget is directly affected by the volume of complaints received and their complexities. Consequently, the Commission must manage its activities to accommodate this ebb and flow of complaints in a cost-effective manner. In the 2001-2002 Report on Plans and Priorities (RPP) of the Military Police Complaints Commission (MPCC) planned spending was indicated as $4.0 million. Through Supplementary Estimates, the MPCC received an additional amount of $0.2 million, including contributions to employee benefit plans. The Commission spent $3.6 million or 87 % of its $4.2 million total authorities.

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Vehicle Certification Agency

http://www.vca.gov.uk

VCA is a combined approval authority and technical service, which means your products get to market more quickly. Our professional staff have real world experience, which means that they understand the issues that are important to you. Having a global network gives us the ability to respond quickly to your needs. Finding your way around legislation can be a daunting prospect. VCA provide solutions to help you through the process.

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Care Commission

http://www.carecommission.com

We make sure that care service providers meet the Scottish Executive's National Care Standards and work to improve the quality of care. To do this, we have 580 employees, including 360 Care Commission officers who inspect services, and an annual operating budget of around £30.3million. Almost 320,000 use the 15,000 services we regulate each - read the list of services we regulate, and watch our DVD to find out more about who we are and what we do. You can also read our Code of Conduct, which tells you the standard of concuct you should expect from Care Commission staff.

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The Insolvency Service

http://www.insolvency.gov.uk

The Insolvency Service is an executive agency of the Department of Trade and Industry, which deals with insolvency matters in England and Wales. Our main website at www.insolvency.gov.uk is a useful and comprehensive source of information for people wanting to know more about the insolvency regime in England and Wales and how they might be affected if they are involved in an insolvency procedure. This area of the site is aimed more widely and will contain a broad spectrum of work produced by people with different perspectives experiences and ideas about the insolvency system and debt. We would like this site to act as a useful resource for as many people as possible, and we hope to build on the pool of information it contains, both domestically and internationally. It is aimed at anyone who has an interest in insolvency and its associated areas, both from a technical and a sociological point of view. We are keen to receive contributions of work - both previously published and new - from people and organisations who have something which they think may be useful to others interested in insolvency matters. If you would like to submit work then please see "How to Contribute?"

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Metropolitan Airports Commission

http://www.macavsat.org

Since 1992, the Metropolitan Airports Commission (MAC) has implemented one of the most comprehensive airport noise home mitigation programs in the world. By installing new or reconditioned windows and doors, central air-conditioning, wall insulation and vent baffling, the program reduces interior noise levels by a minimum of five decibels. In 1992, the MAC began mitigating homes against aircraft noise in the area defined by the 1996 65 DNL noise exposure map. Under this program, 7,690 single-family homes and 661 multi-family units have been mitigated at a total cost of more than $232 million. In April 2005, single-family homes within the updated 2007 65 DNL noise exposure map began being mitigated. All 156 homes are within the city of Bloomington and have been mitigated. An additional eight homes in the city of Richfield will be acquired at the request of the City. Several multi-family buildings (located in Bloomington and Richfield) are also eligible for mitigation under the 2007 65 DNL map. In 2007, the MAC voted to approve a proposed settlement in a noise mitigation lawsuit brought by the cities of Minneapolis, Richfield and Eagan. The proposal is still awaiting the Federal Aviation Administration (FAA) to advise the MAC that the settlement agreement with the cities is an appropriate use of airport revenue and consistent with federal grant obligations. Under the new noise mitigation program, the MAC would provide mitigation to homes in the 60 to 64 DNL contours. Mitigation activities would vary based on noise contour, with homes in the most noise-impacted contours eligible for more extensive mitigation than those in less impacted areas. Multi-family dwellings (those with more than three living units) would receive less extensive mitigation than single-family homes.

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Independent Police Complaints Commission

http://www.ipcc.gov.uk

The Independent Police Complaints Commission (IPCC) is the brand new public body that replaces the Police Complaints Authority. The IPCC has been established to investigate public complaints into police misconduct and in doing so aims to raise standards, cut delays, increase public confidence and transform the way police forces handle complaints from the public.

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USPTO

http://www.uspto.gov

The PTO is the Commerce Department's user fee-funded bureau that administers laws relevant to granting patents and registering trademarks ; advises the Secretary of Commerce , the President of the United_States , and the Administration on patent , trademark and copyright protection ; and advises the Secretary of Commerce , the President of the United_States , and the Administration on the trade-related aspects of intellectual property. Nearly 6 million patents have been issued since the first patent in 1790. Last year PTO issued 155 , 000 patents and registered 106 , 279 trademarks.

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Public Utilities Commission

http://www.cpuc.ca.gov

directs the Public Utilities Commission (PUC) to provide funding and support, through a self-generated incentive program, for the installation of solar energy systems on new and existing residential and commercial sites. directs new residential home developers of more than 50 units to offer solar systems to customers by 2010. raises the cap on net metering installations to 5 percent of a utility's total electricity sales. Rebates to homes and businesses installing solar energy systems would initially lower the cost of installation from about $13,000 to $8,500 but would decrease over time, ending no later than the end of 2016.

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Canada Revenue Agency

http://www.cra.gc.ca

About Canada Revenue Agency (CRA) The Canada Revenue Agency (CRA) is the principal revenue collector for the federal government. Annually, CRA collects over $300 billion in taxes and other revenues and distributes close to $12.5 billion in benefit payments to millions of families and individuals on behalf of the federal, provincial, and territorial governments, as well as First Nations. CRA employs up to 42,000 employees across Canada.

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MHRA

http://www.mhra.gov.uk

The MHRA is the Government agency regulating the safety and effectiveness in use of medicines and medical devices. MHRA enhances and safeguards the public's health by making objective, fact-based and sound judgments and offering guidance to patients and users in an accessible form. MHRA seeks to act always in the best interests of patients and users. MHRA's home page is www.mhra.gov.uk.

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Food Standards Agency

http://www.food.gov.uk

The Food Standards Agency is an independent Government department set up by an Act of Parliament in 2000 to protect the public's health and consumer interests in relation to food. The FSA provides advice and information to the public and Government on food safety from farm to fork, nutrition and diet. It also protects consumers through effective food enforcement and monitoring. For more details visit www.food.gov.uk

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Department of Health

http://www.doh.gov.uk

The DoH and NIT are delivering a National programme of Independent Treatment Centres (TC) to support the DoH commitment to increase the provision of routine surgical procedures. The TC programme will engage with the local NHS Trusts and the independent healthcare provider, in delivering additional surgical provision via a partnership arrangement. This framework builds on the similar Estates Advisor role that White Young Green provides to the Healthcare Commission for the Private & Voluntary Healthcare registration process.

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Federal Energy Regulatory Commission

http://www.ferc.gov

The Federal Energy Regulatory Commission, or FERC, is an independent agency that regulates the interstate transmission of electricity, natural gas, and oil. FERC also reviews proposals to build liquefied natural gas (LNG) terminals and interstate natural gas pipelines as well as licensing hydropower projects.

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Federal Bureau of Investigation

http://www.fbi.gov

The FBI established the Records Management Division in 2002 to update and modernize all of the FBI's records management control systems. The division provides executive direction and full-time oversight for all records policies and functions, and consolidating all records operations to ensure consistency, thoroughness and accountability.

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National Highway Traffic Safety Administration

http://www.nhtsa.gov

The National Highway Traffic Safety Administration is committed toproviding the most accurate and complete information available to itscustomers, the American traveling public, in a helpful and courteous fashion.NHTSA is dedicated to achieving the highest standards of excellence in motorvehicle and highway safety. The agency strives to exceed the expectations ofits customers through its core values of Integrity, Service and Leadership.Overall, NHTSA provides leadership to the motor vehicle and highway safetycommunity through the development of innovative approaches to reducing motorvehicle crashes and injuries.

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Federal Communications Commission

http://www.fcc.gov

The Federal Communications Commission (FCC) is an independent United States government agency, directly responsible to Congress. The FCC was established by the Communications Act of 1934 and is charged with regulating interstate and international communications by radio, television, wire, satellite and cable. The FCC's jurisdiction covers the 50 states, the District of Columbia and U.S. possessions. The FCC rules and regulations are codified in Title 47 of the Code of Federal Regulations (CFR). They are initially published in the Federal Register.

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Federal Trade Commission

http://www.ftc.gov

The Federal Trade Commission (FTC) publishes information for consumers on the subject of credit and enforces federal laws on credit. For a list of free publications, write to the FTC's Public Reference Department at the address given below. While the FTC does not handle individual cases, it can act when it sees a pattern of possible law violations develop. Complaints about credit reporting agencies and credit repair scams must be in writing. Send them to: FTC Credit Practices Division, 6th St. , N. W. , Washington, DC 20580. Contact your local consumer protection agency or your state Attorney General's office. Many Attorneys General have toll-free consumer hotlines. These numbers may be listed in the "self-help" or government sections in the front of your phone book. These agencies can offer you advice and may also be able to help resolve your complaint. Consumer Action's free complaint/information switchboards offering non-legal consumer advice and referrals can be reached from 10 a. m. to 2 p. m. on weekdays. Chinese, English and Spanish are spoken. Call either (415) 777-9635 (San Francisco office) or (213) 624-8327 (Los Angeles office). Consumer Action has a free list of secured credit card banks that do not charge application fees.

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Note

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